Imalaysia3's Six Data Protection Principles
Every decision regarding the handling of your data is guided by these six core principles. We do not compromise on the security of imalaysia3 members' personal information.
Bank-Grade Encryption
All personal data and financial transactions of imalaysia3 members are protected with 256-bit SSL encryption — the same technology used by major Malaysian banks such as Maybank and CIMB.
PDPA 2010 Compliance
Imalaysia3 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your data is collected and processed only with your consent and for legitimate purposes.
No Data Sales
Imalaysia3 has never and will never sell, rent, or share your personal data with advertisers or unrelated third parties. Your data belongs to you — we are simply its custodian.
Full Transparency
We are transparent about what data we collect, how it is used, and how long it is retained. There is no hidden data collection or use of your data without your knowledge at imalaysia3.
You're in Control
You have the right to access, correct, or request deletion of your personal data at any time. Requests may be submitted through your account settings or by contacting the imalaysia3 team.
24/7 Security Monitoring
Imalaysia3's security systems are monitored at all times. Any unauthorised access attempts will be automatically detected and blocked, ensuring your data remains secure.
Important Note: This Privacy Policy explains how imalaysia3 ("we", "platform") collects, uses, stores, and protects your personal information ("Member", "you") when you use our services. By registering an imalaysia3 account, you agree to the terms set out in this Privacy Policy. Please read it carefully before proceeding with registration.
01 Introduction & Scope of Privacy Policy
Imalaysia3 is an online betting platform committed to protecting the privacy of every member. We recognise that your trust is our most valuable asset, and that trust can only be built through transparent, responsible, and secure data handling.
This Privacy Policy applies to all personal information collected through the imalaysia3 website, mobile application, and all our official communication channels including email, Live Chat, and customer support. It also covers any information you voluntarily provide when interacting with our platform.
Imalaysia3 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), the primary legislation governing the processing of personal data for commercial purposes in Malaysia. We also comply with all regulations and guidelines issued by the Personal Data Protection Commissioner of Malaysia.
If you have any questions or concerns about how imalaysia3 handles your personal data, we encourage you to contact our Data Protection Officer, whose details can be found at the end of this document.
02 Types of Personal Data Collected
Imalaysia3 only collects personal data that is strictly necessary to provide our members with a safe, lawful, and quality service. The following are the categories of data we collect:
Personal Identification Information:
- Full name as shown on your official Malaysian identification document (MyKad / Passport).
- Date of birth for 18-year age limit verification.
- An active Malaysian mobile number.
- A valid and active email address.
- Current residential address (required for certain KYC processes).
Financial Information:
- Malaysian bank account details (bank name, account number) for withdrawal processing.
- Registered e-wallet names (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay) used for deposits and withdrawals.
- Deposit and withdrawal transaction history in your imalaysia3 account.
Platform Activity Data:
- Betting history, including game type (football, badminton, slots, Live Casino), bet amounts, and outcomes.
- Login records including the time, date, and IP address of the device used.
- Device information (device type, operating system, web browser).
- Platform interaction data such as pages visited and time spent.
Sensitive Data: imalaysia3 does not collect sensitive data such as health information, religious beliefs, or political affiliations. Biometric information is also not collected by our platform.
03 How We Collect Your Information
Your personal data is collected through several channels when you interact with imalaysia3:
- Account Registration: Information you provide directly when registering a new imalaysia3 account.
- KYC Verification: Documents you upload for identity and age verification purposes, including a copy of your Malaysian Identity Card.
- Financial Transactions: Information collected when you make a deposit via FPX, Touch 'n Go eWallet, GrabPay, or other payment methods, as well as when processing withdrawals to your bank account.
- Customer Support Communications: Information you share when contacting our support team via Live Chat, email, or phone.
- Automated Technologies: Data collected automatically through cookies, web beacons, and other tracking technologies as you browse the imalaysia3 platform.
- Authorised Third Parties: In certain cases, we may receive information about you from payment service providers or identity verification agencies registered in Malaysia.
04 How We Use Your Personal Data
Imalaysia3 uses your personal data for the following lawful purposes:
- Service Delivery: Processing your account registration, deposits, withdrawals, and all betting activity on the imalaysia3 platform.
- Identity Verification: Verifying that you meet the age and identity eligibility requirements before being granted access to imalaysia3 services.
- Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, or the use of multiple accounts in violation of imalaysia3's terms.
- Legal Compliance: Meeting the reporting and record-keeping obligations required by applicable Malaysian law.
- Service Improvement: Analysing platform usage patterns to improve the member experience, introduce new features, and enhance overall platform performance.
- Service Communications: Sending important notifications about your account, changes to our terms, or security issues that require your immediate attention.
- Marketing (With Consent): Sending information about imalaysia3 promotions, bonuses, and exclusive offers — only where you have given consent to receive marketing communications.
Data Minimisation Principle: imalaysia3 adheres to the principle of data minimisation — we collect and process only the data genuinely necessary for the stated purposes. Data that is no longer needed will be deleted in accordance with our established retention schedule.
05 Data Sharing & Disclosure
Imalaysia3 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, we may share your data in the following limited circumstances:
- Payment Service Providers: Transaction information is shared with payment processors such as DuitNow, FPX, Touch 'n Go eWallet, GrabPay and Boost solely for the purpose of processing your deposits and withdrawals.
- Game Software Providers: Minimum necessary data is shared with gaming platform providers to grant you access to slots, Live Casino, and table games available on imalaysia3.
- Malaysian Authorities: imalaysia3 will disclose required data to Malaysian authorities such as Bank Negara Malaysia, the Malaysian Anti-Corruption Commission (MACC), or the police when ordered by a court or required by law.
- Identity Verification Agencies: Identity information may be verified through recognised third-party services for KYC purposes.
- Business Transfer: If imalaysia3 is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. You will be notified in advance.
All third parties with whom we share your data are required to uphold data protection standards equivalent to or exceeding our own, and may only use that data for agreed purposes.
06 Cookie Policy
Imalaysia3 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and your experience on the imalaysia3 platform.
07 Data Security Measures
Imalaysia3 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
- 256-bit SSL Encryption: All communications between your device and imalaysia3 servers are encrypted using the latest TLS protocols, keeping your data secure in transit.
- Two-Factor Authentication (2FA): Members are encouraged to enable 2FA to add an extra layer of security to their account.
- Continuous Monitoring: imalaysia3's security systems are monitored 24 hours a day, 7 days a week to detect any suspicious activity or intrusion attempts.
- Access Control: Only authorised personnel with a legitimate business need are permitted to access member personal data, and all such access is logged and monitored.
- Secure Data Storage: Personal data is stored on servers protected by firewalls, intrusion detection systems, and strict physical security controls.
- Regular Security Audits: imalaysia3 conducts regular penetration testing and security audits to identify and address any system vulnerabilities.
Data Breach: In the event of a data breach affecting your personal information, imalaysia3 will notify you within the timeframe required by Malaysian law and take immediate steps to contain and mitigate the impact of the incident.
08 Data Retention Period
Imalaysia3 retains your personal data only for as long as necessary to fulfill the original purpose of collection, or as required under Malaysian law. Below are our general data retention guidelines:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account information | For the duration of active account | Ongoing service delivery |
| Financial transaction records | 7 years after the transaction | Malaysian financial law compliance |
| KYC verification documents | 5 years after account closure | Anti-money laundering requirements |
| Customer support communication logs | 3 years | Dispute resolution and service improvement |
| Betting activity data | 3 years after last activity | Risk assessment and fraud detection |
| Marketing data (with consent) | Until consent is withdrawn | Imalaysia3 promotional communications |
Once the retention period has elapsed, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
09 Your Rights as a Data Subject
As an imalaysia3 member and data subject under PDPA 2010, you have the following rights regarding your personal data:
- Right to Access: You have the right to obtain a copy of the personal data we hold about you. Access requests can be submitted via the official imalaysia3 email.
- Right to Rectification: If any information we hold is inaccurate or out of date, you have the right to request a correction. You can update most information directly through your account settings.
- Right to Erasure: In certain circumstances, you may request that we delete your personal data. Please note that we may need to retain certain data to meet our legal obligations.
- Right to Restrict Processing: You may request that we restrict how we use your data in certain circumstances, such as while we are investigating a complaint you have raised.
- Right to Object to Marketing: You may withdraw your consent to receive marketing communications at any time via the unsubscribe link in our emails or through your account notification settings.
- Right to Complain: If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
To submit any request relating to the rights above, please contact the imalaysia3 Data Protection Officer by email at privacy@imalaysia3.com. We will respond within 21 business days.
10 Third-Party Website Links
The imalaysia3 platform may contain links to third-party websites or services for members' convenience. Please note that imalaysia3's Privacy Policy applies solely to our platform.
When you click a link to a third-party website, you will be leaving the imalaysia3 platform and will be subject to that website's privacy policy. imalaysia3 is not responsible for the privacy practices or content of any third-party website.
We encourage you to read the privacy policy of any third-party website you visit, particularly if you share personal information there. The presence of a link on the imalaysia3 platform does not imply that we endorse or are responsible for the content or privacy practices of that website.
11 Children's & Minors' Privacy
Imalaysia3 is a platform intended exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.
If you are a parent or guardian and you become aware that your child has registered an account on imalaysia3 without your knowledge, please contact us immediately at privacy@imalaysia3.com. We will take prompt action to close the account in question and delete all associated data.
Age Verification: imalaysia3 applies strict age verification procedures during registration. However, if we determine that a member has provided false information about their age, the account will be terminated immediately and all related data will be deleted in accordance with established procedures.
12 Contact Our Data Protection Officer
Imalaysia3 has appointed a Data Protection Officer responsible for ensuring compliance with PDPA 2010 and our privacy policy. If you have any questions, concerns, or wish to exercise your rights as a data subject, please contact us through the following channels:
- Privacy Email: privacy@imalaysia3.com
- Support Email: support@imalaysia3.com
- Live Chat: Available 24/7 on the imalaysia3 platform
You will be notified of any material changes to this Privacy Policy via in-platform notification or email at least 14 days before the changes take effect. Your continued use of the imalaysia3 platform after the effective date constitutes your acceptance of the updated policy.
For more information about your rights under PDPA 2010 or to lodge a complaint with the relevant authority, you may contact the Department of Personal Data Protection Malaysia directly.
Thank You for taking the time to understand how imalaysia3 protects your privacy. Your trust is our priority, and we are committed to upholding the highest data protection standards for all imalaysia3 members across Malaysia.
Your Data Is Safe. Play With Peace of Mind.
Register your imalaysia3 account today and enjoy a safe, transparent, and rewarding betting experience alongside millions of Malaysian members.